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How to Fix PlayStation Network Sign In Failed? ( Easy Guide )

How to Fix PlayStation Network Sign In Failed

How to Fix PlayStation Network Sign In Failed : This “PlayStation Login to Network Failed” error may happen on PS4 and PS5 when you attempt to login to your account. The PSN issue with the network occurs when the DNS, IP or network has issues.

This isn’t a typical error, but solutions are simple to locate and implement. If not, it will stop you play offline or online.

It’s because you won’t be able to login to the PSN account, which is where all your digital games are saved. It shouldn’t have any impact on you in the event that you use physical discs. No matter what we’ll fix it since you’re already there.

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What causes “PlayStation Network Sign-In Error” Error?

There are a variety of possible causes to this PSN error. If you can pinpoint the issue, it might be much easier to fix it by finding the root cause:

  • error from your ISP: You Internet Service Provider needs to work on par to PlayStation servers. They do this by using various services, but the main one you are able to control is DNS. The best option is to alter the DNS that you’re using.
  • The Server is down: Sony may have its servers offline for maintenance or because of temporary problems. It’s not a typical thing but if it happens it’s best to wait until they have completed the repairs.
  • You’re using the wrong Login credentials: Perhaps you’re typing the wrong username or password. After three unsuccessful attempts then the PlayStation might shut you out and put you in the error-loop. If you keep trying this, it could result in the issuance of an IP ban. The best solution is to get your account information after an hour, and then try again.
  • Play Station Blocks Your IP Address Sony might block the IP of your computer for a long time due to various reasons. To determine if you’re being restricted from accessing the servers, attempt to log in to your PSN network using Sony’s website. You’ll see the IP account ban message in case this was the scenario. You may also see this message in the console. It is possible to reset your password.
  • Random Storage Issues Lastly the possibility of a glitch in your system’s storage can stop the console from operating normal. The solution is to rebuild the database. It is obvious that this is the issue if you notice various other odd issues on the device, for instance, slow menus, glitches on the dashboard, or when there are no updates.

As you can see, the majority of problems revolve around your account’s credentials So we’ll start with the account credentials.

However, you’ll see the error when you attempt to log into your PSN account, or when you’re connecting to the web.

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How do I fix “PlayStation network sign in Failure”?

We’re looking at a variety of options for the PS4 as well as the PS5. Since these consoles come with different interfaces, we’ve provided specific steps for each.

If you’re in the market We suggest that you test these options, in order until you come across the one that is effective.

Set Your PSN Credentials and Retry

The first step is to reset your PSN account, and then logging into the account to it again. Before you do anything, however put the console down for a minimum of one hour. It will help Sony get rid of the issue any time they decide to ban the account of your IP or.


  1. If you’re using a web browser on your computer visit Sony’s PlayStation website.
  2. Simply click Sign-in in the upper right.
  3. Click ” Trouble sin-in in
  4. Select ” Reset Password 
  5. Follow the instructions on screen to reset your password. Start by entering your email address and receiving an email with instructions to reset your password.

Now, you’re ready to sign in again on your PS4 as well as PS5. On the PS4 Here’s the procedure:

  1. Select the Settings.
  2. Select Account Management .
  3. Select Sign in on PlayStation Network.
  4. Enter your username and new password.

If you’re using PS5 or a PS5 here’s the information you’ll need to know:

  1. Select Settings .
  2. Choose users and accounts.
  3. Select Account .
  4. Select the option to sign in..
  5. Input your username as well as your new credentials.

If you’re still experiencing the error message, proceed to the next step.

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Set up Automatic Login

Try to activate automatic login to your PlayStation. Sometimes, a glitch hinders the console from using your account, however you can set your device to make use of it continuously.

On PS4,

  1. Navigate to settings.
  2. Select the Login Settings.
  3. Allow Log In to PS4 automatically.
  4. Make sure you restart the PlayStation 4 and sign into your account again.

On the PS5 Here’s the procedure:

  1. Click on settings.
  2. Select Accounts and Users .
  3. Select the Login Settings.
  4. You can enable Log In to PS5 Automatically.

After that, reboot the PS5 and Try again.

Upgrade Your Playstation Manually

Your next option is to upgrade the console manually. The update should occur in a way that is automatic, however you may have a weak connection. Therefore, the best way to fix it is to update it through the interface.

Then to go using the PS4,

  1. Navigate to settings.
  2. Select the System for Software Update.
  3. Choose the update if one available. You’ll be able to use your console until it is downloaded.

On the PS5 below are the steps to follow:

  1. Navigate to settings.
  2. Select System.
  3. Select the System Software.
  4. Choose the System Software Update option and then Settings.
  5. Choose the Update System Software and then make sure that the console is updated if there’s one.
  6. Enable Automatically install Update Files and Download Update Files are Updated Automatically .

After that, restart the console and log to your PSn account. But, what if there is an available update, but you are unable to download it. If that’s the scenario, you’ll need to use this troubleshooter to upgrade the PlayStation by using a USB device.

Change the DNS

You could try changing your console’s DNS as an option last resort. We’ll be trying to make use of an open DNS, since companies such as Google offer them free of charge to create a more global internet.

DNS is the abbreviation for Domain Name System. It’s the technology used to connect web browsers to websites. Your ISP provides an automatic DNS, however there might be a better solution for you.

In addition, the ISP’s solution might not work in conjunction with PlayStation servers. So, here are some suggestions options:

DNS ServerThe primary DNSSecondary DNS
Cloudflare DNS1.
DNS Advantage156.154.70.1156.154.71.1
WebDNS Home208.67.220.220208.67.222.222

Also, on PS4 here’s how to alter it:

  1. Navigate to the Settings.
  2. Select Network .
  3. Go to Configure Internet Connection .
  4. Choose Wi-Fi as well as LAN Cable.
  5. Select Custom.
  6. Choose the network, then type your password, if you’re connected to the Wi-Fi network.
  7. Choose Auto in the your IP Setting.
  8. Choose Do Not Provide on the DHCP.
  9. Select Manual on DNS Settings .
  10. Enter the Primary and Secondary DNS. Select one of the DNS listed in this table. For instance, Secondary: / Secondary: (Cloudflare’s solution).
  11. Select Next .
  12. In the the MTU setting Choose Auto.
  13. Select Do Not Make Use of on Proxy Server.
  14. Choose the Test Internet Connection for a way to ensure that the connection is functioning properly.

You may also try the alternative DNS numbers listed above to determine which is the best one.

On PS5 For PS5, here are the instructions:

  1. Go to Settings .
  2. Select Network.
  3. Select the Settings.
  4. Choose the option to set up an Internet internet connection.
  5. Choose your internet connection (your Wi-Fi network or Cable for LAN).
  6. Select Advanced Settings.
  7. Choose the DNS settings.
  8. Select manual.
  9. Choose the Primary DNS and then type the one you’re planning to make use of.
  10. Choose the Secondary DNS and type the DNS you’re planning to make use of.
  11. All else remains as is and then select Okay .

The change of your IPS automatic DNS to using a public DNS will enhance the speed of connection on your console and stability.

Rebuild the Database

The final alternative could be building the PS4 or PS5’s databank. It can fix corruption issues and the procedure is similar on both platforms. It works by using PS’s Troubleshooter for Safe Mode.

Here’s what you should do:

  1. Make sure to press and keep the Power button to shut off the console.
  2. Hold the button to power for another seven seconds. Release the button when you hear another beep (after seven minutes or after a period of seven seconds or).
  3. Connect the console to the controller via the help of a USB cable.
  4. Press the PS button The controller.
  5. Select option 5. Rebuilt Database and then wait until the process is complete.


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